Milk & Butter Media (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, book our services, or communicate with us.

​

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and business details when you book a service or make an inquiry.

• Payment details when purchasing services (processed securely through third-party providers – we do not store full credit card information).

• Information provided through forms, emails, or consultations.

• Website usage data (such as IP address, browser type, and cookies) to help us improve our site and services.

​

2. How We Use Your Information

We use your information to:

• Provide, manage, and deliver the services you have purchased or booked.

• Communicate with you regarding bookings, updates, timelines, and support.

• Process payments and send invoices or receipts.

• Improve our website, services, and customer experience.

• Share updates, marketing communications, and promotions (only if you have opted in).

​

3. Sharing of Information

We respect your privacy and will never sell or rent your personal information. We may share information with:

• Trusted third-party providers (e.g., payment processors, email platforms) to deliver services.

• Legal authorities, if required by law or to protect our legal rights.

​

4. Data Storage & Security

• Your personal data is stored securely and only accessible to authorised team members.

• We use appropriate technical and organisational measures to protect against unauthorised access, alteration, or misuse of your data.

• While we take precautions, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

​

5. Cookies & Website Tracking

• Our website may use cookies and tracking technologies to enhance user experience, monitor performance, and analyse site traffic.

• You can choose to disable cookies in your browser settings, though this may affect functionality.

​

6. Marketing Communications

• You may opt in to receive newsletters, updates, or promotional emails.

• You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

​

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Request deletion of your data (subject to legal and contractual obligations).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@milkandbuttermedia.com.

​

8. Retention of Data

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

​

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

​

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Milk and Butter Media: info@milkandbuttermedia.com